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We always dispatch and deliver the best and most effective meds we have in our stock. There is almost a 1 to 2 percent chance of the refund and it is because we are very alert and prompt in fixing the issues if any customer comes up with any complaint. We always resolve the issue which does not lead customers to ask for a refund. In most of the cases we reship the package free of cost if there is a complaint against the product or package.
In case if one receives the defective or damaged package then we ask the customer to send us the proof and if the package is really defective or damaged then we reship the package. If a package is seized or lost in customs then we reship the package. If the product you receive has passed its expiry date then we promptly reship the package.
Still if there is any severe case in which there is no option but to go for a refund then. Kindly note that the method of refund might differ depending on specific conditions. If the payment was made through Credit/Debit card then it might take 7-10 working days for the attributed sum to show up in your financial balance. We regret any inconvenience caused because of this time period yet its bank’s strategy because of which the refund gets deferred.
Requesting a Refund:
If you want to request for the refund then you will have to email us your buy details with the justification and valid reason of your refund request. We will reply to your email after looking into the matter and we will update you on it.
You can always approach us regarding your queries and complaints through emails or you can call our Customer Care Executives and they will serve you with the best solution and will help you out. We are always here for you. We treat our clients with care and always open for their feedback as it helps us grow professionally.
For additional information you can reach out to us, kindly allude to our Contact Us option.